POS & Retail Integration · Type A

Lightspeed Vend Integration for StockWise

Sync StockWise inventory with Lightspeed Vend POS in real time. Manage stock across physical stores, online channels, and warehouses from one platform. Setup in minutes.

  • Real-time Sync
  • Multi-store Support
  • Customer Sync
  • Included — No Extra Cost
Shopify Integration

New to Hykmah? StockWise manages inventory across retail POS, online stores, and warehouses. Connect Vend alongside Shopify, Catch, and Amazon for complete omnichannel stock visibility. Plans from $50/month AUD.

Learn more about Hykmah
Connect Lightspeed Vend

How to Connect StockWise with Vend

1

In Hykmah: Settings → Integrations → POS → Connect Vend

2

Authorise via OAuth2 — log in with your Lightspeed (Vend) account

3

Map each Vend outlet to a StockWise warehouse location

4

Products linked by SKU automatically — review unmapped items

5

Enable integration and test with a stock adjustment to confirm real-time sync

Setup Time: 5 minutes Cost: Included in Hykmah Professional ($50/month AUD)
Requirements: Active Lightspeed Vend account, Hykmah Professional or higher Sync Type: Real-time bi-directional via Vend webhooks, OAuth2
USE CASES

How Retailers Use StockWise + Vend

Real scenarios from omnichannel retailers managing Vend POS alongside online channels with StockWise.


In-store and Online from One System Vend POS and Shopify stock staying in sync automatically

Challenge: Retailer using Vend for in-store sales and Shopify for online. Stock sold in-store wasn't immediately reflected online — customers were purchasing items in-store that were already showing as available on Shopify, causing overselling and disappointed online customers.

Solution: StockWise connects Vend and Shopify as a unified inventory system. A sale in Vend deducts from StockWise immediately, which pushes updated availability to Shopify within 30 seconds. No manual stock adjustments required.

Result: Unified stock across in-store and online channels. Overselling between channels eliminated.

Multi-Store Stock Visibility Real-time stock visibility across multiple Vend outlets

Challenge: Retailer operating five Vend outlets across different suburbs. No central view of stock across locations — store managers called head office to check if another location had a particular item, wasting time on both ends.

Solution: StockWise maps each Vend outlet to a warehouse location. Real-time stock levels visible across all outlets from one StockWise dashboard. Stock transfers between locations managed from Hykmah with full audit trail.

Result: Full stock visibility across every outlet in one view. Staff can check and action inter-store transfers without phone calls.

Unified Customer Purchase History Single customer view across in-store and online channels

Challenge: Customers buying both in-store via Vend and online via Shopify appearing as separate records in each system. Marketing team unable to see full customer purchase history or lifetime value across channels.

Solution: Customers who buy in-store via Vend and online via Shopify are unified in StockWise. Full purchase history, lifetime value, and order data consolidated across all channels for a single customer view.

Result: Complete customer purchase history across all channels. Marketing segmentation based on full cross-channel behaviour.
WHY STOCKWISE FOR VEND

Why Vend Retailers Choose StockWise

Vend handles your in-store operations beautifully. StockWise connects Vend to your other channels — Shopify, Amazon, eBay — and adds the multi-warehouse, purchasing, and accounting infrastructure that growing retailers need.

Vend + Shopify + Marketplace in One Inventory System

StockWise connects Vend alongside Shopify, Amazon, eBay, and Catch simultaneously. Stock changes in any channel — in-store sale, online order, marketplace sale — update all other channels within 30 seconds. One inventory system for every channel.

Multi-Store Stock Transfers and Reporting

Map each Vend outlet to a StockWise warehouse. Per-outlet stock levels, inter-store transfers, and slow mover reports by location all managed from StockWise. Reorder alerts trigger per outlet based on configurable minimum stock thresholds.

Purchase Orders and Supplier Management

Vend has no purchase order management. StockWise adds full purchase order workflows, supplier management, goods receive tracking, and reorder alerts — all feeding Vend and online channel stock levels automatically.

Xero and MYOB Accounting Included

Vend has native Xero integration, but StockWise includes Xero and MYOB sync at no extra cost — covering all channels, not just Vend sales. Every sale from every channel reconciles in your accounting system automatically.

StockWise includes Vend integration at $50/month AUD — no per-outlet fees, no separate accounting connector.

See detailed pricing below
WHAT SYNCS

What Syncs Between StockWise and Vend

Complete bi-directional data flow between StockWise and Lightspeed Vend.

Inventory Levels

Bi-directional Real-time stock updates between StockWise and Vend. Sales in Vend deduct from StockWise immediately. Stock adjustments in StockWise push to Vend outlet quantities.

Bi-directional

Sales Transactions

Vend → Hykmah Vend sales import to StockWise for unified sales reporting across all channels. Revenue, product, and customer data consolidated in Hykmah.

Real-time

Customer Records

Bi-directional Vend customer profiles sync to StockWise. Customers who shop in-store and online unified in a single StockWise customer record with full cross-channel purchase history.

Bi-directional

Product Catalogue

Hykmah → Vend Products created in StockWise push to Vend automatically. Prices, descriptions, SKUs, and images maintained in StockWise as the master catalogue.

Bi-directional

Stock Adjustments

Bi-directional Stock adjustments in either system sync to the other. Stocktake adjustments in Vend reflect in StockWise. Warehouse adjustments in StockWise update Vend outlet quantities.

Bi-directional

Outlet Locations

Mapped on setup Each Vend outlet mapped to a StockWise warehouse location during setup. Per-outlet stock tracking and inter-outlet transfers managed from StockWise.

Bi-directional
HOW IT WORKS

How the Integration Works

Sale Processed in Vend

Staff process a sale in Vend POS in-store. Vend sends a webhook event to StockWise immediately after the transaction.

StockWise Updates Instantly

StockWise receives the Vend sale event, deducts stock from the relevant outlet/warehouse, and pushes updated availability to all connected channels — Shopify, Amazon, eBay — within 30 seconds.

All Channels Reflect Accurate Stock

Online channels show accurate availability based on remaining stock across all locations. Customers can't purchase items already sold in-store. Reorder alerts trigger automatically when outlet stock falls below threshold.

Technical Architecture

  • Authentication — Vend OAuth2 — authorise via Lightspeed login, no credential sharing

  • Sync method — Vend webhook events for real-time sales and stock adjustments

  • Product matchingSKU-based automatic matching; manual mapping for mismatches

  • Multi-outlet — each Vend outlet maps to a StockWise warehouse location

  • Self-healing — automatic retry on webhook failures, no data loss

Sync Frequency

  • Real-time: Sales and stock adjustment events via Vend webhooks (<30 seconds)
  • Every 15 min: Product catalogue and customer reconciliation
  • Manual: On-demand full stock sync available anytime

Security & Compliance

  • OAuth2 authentication — no Vend credentials stored in Hykmah
  • Encryption in transit: TLS 1.3
  • Encryption at rest: AES-256
  • SOC 2 Type II compliant
  • Privacy Act 1988 (AU) compliant

System Requirements

  • Active Lightspeed Vend account (any plan)
  • Hykmah Professional plan or higher
  • Admin access to both systems
Setup Guide

Connect Vend to Hykmah in Under 5 Minutes

Step-by-step integration setup for Lightspeed Vend

1.

Connect via OAuth2

In Hykmah, navigate to Settings → Integrations → POS and click "Connect Vend". You will be redirected to Lightspeed for OAuth2 authorisation.

  • Log in with your Lightspeed (Vend) account
  • Review and approve Hykmah read/write access to your Vend store data
  • Confirm successful connection in Hykmah
2.

Map Outlets to Warehouses

Map each Vend outlet to the corresponding StockWise warehouse location:

  • Each outlet requires a matching StockWise warehouse
  • Products linked by SKU automatically — review unmatched items
  • Configure stock buffer levels per outlet if required
3.

Configure Sync Settings


  • Set order import trigger (completed sales recommended)
  • Configure customer deduplication rules (match by email)
  • Enable product catalogue sync direction (StockWise → Vend recommended)
  • Set reorder alert thresholds per outlet
4.

Enable and Go Live

Enable the integration. Perform a test stock adjustment in StockWise and verify Vend updates within 30 seconds. Process a test Vend sale and verify StockWise stock deducts correctly.

Pricing

Vend Integration Included in Hykmah Plans

No per-integration fees. No per-outlet fees. No surprise charges.

Integration Cost: $0/month — included with any plan.

Metric
StockWise
Cin7
Unleashed
Zoho
Entry Price
$50 AUD
US$349 (~$541 AUD)
$449 AUD
$43 AUD
Users Included
3
5
3
2 (hard cap most tiers)
Extra User Cost
$15/mo
Contact sales
$69/mo
N/A (tier upgrade required)
Support
Email + Phone (included)
24/7 (included)
Email only ($79/mo for phone)
Email + Phone (included)
Billing Currency
AUD
USD only
AUD
AUD
Annual Transactions
12,000
6,000 (Standard)
1,200 (Core)
6,000 (Standard)

Lightspeed Vend account required. Vend pricing from $99 USD/month.

FAQs

Frequently Asked Questions

How do I connect StockWise to Vend?

In Hykmah, navigate to Settings → Integrations → POS → Connect Vend. Authorise via OAuth2 using your Lightspeed account. Map Vend outlets to StockWise warehouses and products will link automatically by SKU. Setup takes approximately 5 minutes.

Can I connect multiple Vend outlets to StockWise?

Yes. Each Vend outlet maps to a separate StockWise warehouse. Professional tier supports up to 3 warehouse locations, Premium supports up to 8. All outlets visible in a single StockWise inventory dashboard.

Does StockWise sync Vend alongside Shopify and marketplaces?

Yes. StockWise connects Vend, Shopify, Amazon, eBay, and Catch simultaneously. A sale in any channel updates stock across all others within 30 seconds. One inventory system for every sales channel.

Does Vend stock sync work in real time?

Yes. Vend sends a webhook to StockWise immediately when a sale is processed. StockWise updates the outlet inventory and pushes to connected channels within 30 seconds. No batch processing or overnight sync.

What happens to unmatched products during initial sync?

Products are matched by SKU automatically. Products without a matching SKU in StockWise are flagged for manual mapping at Integrations → Vend → Product Mapping. New products created in StockWise after initial sync push to Vend automatically.

Is there a cost for the Vend integration?

No. The Vend integration is included in Hykmah Professional ($50/month AUD), Premium ($350/month) and Enterprise at no additional cost. No per-outlet fees.

Troubleshooting

Common Issues & Solutions

Stock levels not updating after Vend sale

Webhook not delivered, product SKU mismatch between Vend and StockWise, or OAuth token expired.

Fix: Check integration status at Settings → Integrations → Vend. Verify the product has a matching SKU in both Vend and StockWise. Re-authorise the Vend connection if the OAuth token has expired.

Products showing as unmatched after initial sync

Products in Vend have no matching SKU in StockWise, or SKU formats differ between systems.

Fix: Navigate to Integrations → Vend → Product Mapping to manually match unmatched products. Standardise SKUs in both systems to prevent future mismatches.

Vend sales not importing to StockWise

Order import filter set to wrong sale status, or webhook subscription interrupted.

Fix: Check order import settings at Settings → Integrations → Vend → Order Import. Verify the sale status trigger is set correctly (completed sales recommended). Check Hykmah sync logs for webhook delivery errors.

Incorrect stock totals showing across outlets

Vend outlet mapped to wrong StockWise warehouse, or initial sync run before StockWise stocktake was complete.

Fix: Verify each Vend outlet is mapped to the correct StockWise warehouse at Settings → Integrations → Vend → Outlet Mapping. Complete a StockWise stocktake and trigger a manual resync.

RELATED INTEGRATIONS

Complement Vend with These Integrations

Connect multiple sales channels and back-office systems for complete operations automation.

Shopify

Online store inventory sync for omnichannel retail alongside Vend POS.

View Shopify

Xero

Automatic invoicing and payment reconciliation for all Vend and online sales.

View Xero

Catch

Australian marketplace integration for multi-channel sellers.

View Catch

Mailchimp

Email marketing for retail customer campaigns using StockWise customer data.

View Mailchimp

Ready to Connect Vend POS to StockWise?

Unify your in-store and online inventory in one platform. Vend + StockWise setup takes under 5 minutes — real-time sync across all outlets and channels from day one.


Real-time — sync across all Vend outlets

Australian support — Mon–Fri 9am–5pm AEST

$50/month AUD — Vend integration included, no per-outlet fees

5-minute setup — connect via Vend OAuth2

No lock-in contracts — Cancel anytime